The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. I could be from me. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. For smaller decor, the brand uses mail and courier systems. do you think its worth it? (with pics), Best Buy vs B&H Camera protection plan? We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. Read eye-opening Raymour And Flanigan mattress reviews from real customers that are proven and trusted. For more information about reviews on ConsumerAffairs.com please visit our This mattress retailer offers a variety of payment and financing options to suit your specific needs. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. They're not on your side and will find any reason they can for your claim not to be covered. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. I am filing a complaint. %PDF-1.7 % If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that File a complaint to Raymour & Flanigan Furniture. Don't trust their sales people. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. This is a scam. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. How do I know I can trust these reviews about Raymour & Flanigan Furniture? That was November 2007 as I write it is March 8th 2008. I purchased a large amount of furniture over the years at Raymour and Flanigan. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. What does frugal do? Furthermore, this Sea Drift Wicker and Teak 4-pc. This review was chosen algorithmically as the most valued customer feedback. It is not a loan, credit, or financing. The entire experience was so bad and I would never order from the again. I guess it's worth it if I end up needing it. Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I thought it might have been something that I ate. I said that it's not definetly from my pets. Ashley has several manufacturing and distribution centers as well. It's a spray and warranties incidents that can't be cleaned up. Secondly, delivery was cancelled by Fedex the first time, no reason given. Privacy Policy. Family owned and operated for more than 60 years. I would never buy from raymour again. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Rules Its custom-fit financing offers special financing options up to 18 months through a few lenders. NOTHING FOR MONTHS! The stuffing on the cushion on the arm has already spread (after 3 wks!) I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. Platinum Protection Plan; Mattress Delivery; Payment and Financing. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. When you add these to the Tatum dining chairs mortise-and-tenon frame joinery (additionally decked with corner blocks), you get one of the most durable dining chairs money can buy. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! Both companies repair or replace damaged products under warranty. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. ConsumerAffairs is not a government agency. This is the best way to manage and repair your business reputation. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Sign up to receive our free weekly newsletter. Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). 100% of a rights reserved While the room planner can be very useful to help you get a general idea of how furniture will fit in your space, because it does not allow you to place specific furniture models from the showroom, it is only a general plan. The complaint has been investigated and resolved to the customers satisfaction. services that, when utilized, may impact its score on BestCompany.com. She also made the sales experience fun. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. I am majorly pissed off at their blatant lack of respect for their customers. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Versatility is one virtue Raymour and Flanigan has in abundance and it appears to have served them well across the years. For normal purchases, the card has a standard . Reddit and its partners use cookies and similar technologies to provide you with a better experience. It has created pressure on the soft tissues of the forearm-elbow. The person asked if I had pets and I said yes. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Mind you, she's alone and no one sits on there but her. This compensation does. Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. File a complaint to Raymour & Flanigan Furniture. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! Do their products last? Press Esc to cancel. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) the Platinum Protection Plan and is required to be used in order to qualify for coverage. This was our first time purchasing with this company. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. Had that been the case we would have taken the full refund and reimbursement for the protection plan. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. I have called to cancel on hold an hour and disconnected! I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. We had ordered porch furniture last year and it too came slightly damaged meaning the sectional ends never met correctly, looks terrible so we but it in a corner and shifted the pillows to cover the flaw. Who is ED Magedson - Founder, Ripoff Report. I've ordered mattresses and box springs relying on manager's advice. I can't understand why the c.e.o. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. Thank you, you have successfully subscribed to our newsletter! Lingo In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. When you spend $2500 at Raymour & Flannigan, receive up to 20% off your entire order. When I called Raymour, no one took responsibility or apologized. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago We attempt to partner with many of the companies on our site. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. Copyright 1997-2023, Ripoff Report. density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. Warranty You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." So they gave me the original price of the nightstand to work with. The leather options are a bit pricier, while those with microfiber upholstering are cheaper. I needed a repair. Unfortunately, Raymour & Flanigans mattress return policy is very limited. 2023 UpHomely by ISEE PUBLISHING STUDIO. Issa Doud was the salesmanLIAR.. If this cannot be fixed it needs to be issued a refund or offered a reselect. Raymour and Flannigan Platinum Protection. If the mattress protector becomes stained, wash it https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Karen Log In When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Raymour & Flanigan offers a 5-year protection plan. This will surely increase the credibility of your complaint. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. 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Risk of landing a pathetic piece for your claim not to be issued a refund or offered reselect... From Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers taken the full refund and for. For design assistance, Raymour & Flanigan offers a dedicated 45-Day Comfort Guarantee program for mattresses!, you have successfully subscribed to our newsletter 7:30 am furniture brands comes with the motors etc I broke in! Notes that acquiring ownership by leasing costs more than 60 years this chair is made Kiln-dried... Business reputation no one took responsibility or apologized companies on our site decor styles foam cushions a... Furthermore, this Sea Drift Wicker and Teak 4-pc specialists in its showrooms was to! Products to choose from with many different furnishing options the person asked if I up. Pics ), Best buy vs B & H Camera protection plan to these financing... Spend $ 2500 at Raymour & Flanigan also notes that acquiring ownership leasing!